Frequently Asked Questions
Find answers to common questions about our roasts and services
How soon is my coffee shipped after roasting?
To ensure peak freshness, we roast to order. Most orders are shipped within 24-48 hours of the roasting date marked on the bag.
Do you offer whole bean or ground coffee?
We primarily sell whole bean coffee to preserve flavor integrity, but we can provide specific grinds upon request for drip or espresso methods.
How should I store my Coava coffee?
Store your beans in a cool, dark place in an airtight container. Avoid refrigeration or freezing, as moisture can compromise the delicate oils.
Are your coffee beans ethically sourced?
Yes. We build long-term partnerships with producers, paying premiums well above Fair Trade prices to ensure sustainable livelihoods and quality.
Can I modify or cancel my subscription?
Absolutely. You can pause, skip, or cancel your coffee subscription at any time through your account dashboard.
Do you offer wholesale opportunities?
We partner with cafes and restaurants globally. Please contact our wholesale team for equipment, training, and bulk bean pricing.